Customer Service Advisor - Claims

Pontoon

Full-time other-general
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Location
Leeds, West Yorkshire, United Kingdom
Posted
July 26, 2026

Job Description

Customer Service Advisor

Do you enjoy building relationships with customers and colleagues and are looking for genuine career opportunities? Then there's a role here for you!

We're currently looking for understanding people to join our contact centre teams supporting our home insurance customers across our various banking brands.

Pay: £14.40p/hr
Contract Type: Temporary
Contract Length: 6 months
Start Date: 14th September 2026
Working Pattern: Full Time, 35 hours per week
Shifts: Monday to Friday (8 AM - 6 PM), Saturday (9 AM - 1 PM) - every other Saturday with a weekday offTraining:

For your first 7-8 weeks you will receive a thorough training programme focussed on getting you prepared for supporting customers.
Training will be Mon-Fri 9-5, and will be based from our Halifax site Work From Home:

After 8 weeks training you can work from home 3 days per week.
After training you pick your workplace - attending either office in Hali...