Customer Service Advisor

DX

Fixed Term Information and Record Clerks
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Location
Cannock, England, United Kingdom
Posted
June 23, 2026

Job Description

Role summary

:

Our Customer Service Advisors live our customer promise – Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers’ needs and resolve any potential issues.

Key responsibilities:

  • Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts

  • Action all customer queries in line with the required processes and service level agreements

  • Work as part of a team to ensure great customer service delivery – every time

  • Engage proactively with service centres to ensure customer requirements are received and actioned

  • Recognise and deal with queries, requests and problems in line...

    • Job Details

    • Job Type
      Fixed Term
    • Category
      Information and Record Clerks
    • Date Posted
      June 23, 2026
    • Application Deadline
      August 02, 2026