customer-service-advisor

Full-time Management & Operations

Customer Service Advisor – Stoke Prior, Bromsgrove

£25,000 per annum.

Monday to Friday, 9:00 am – 5:00 pm (30-minute lunch break).

We are looking for a friendly, organised, and customer-focused Customer Service Advisor to join a busy and supportive office team based in Stoke Prior. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service. You will be the first point of contact for customers, handling enquiries, processing orders, and working closely with internal teams to ensure a positive customer experience.

Responsibilities

• Maintaining daily contact with existing customers
• Responding to customer enquiries via telephone and email
• Processing customer orders using Sage
• Managing returns and credit requests through Sage
• Working closely with the Sales Team to ensure customer satisfaction
• Provid...