Location
bilsthorpe cp, england, United-Kingdom
Posted
June 20, 2026
Job Description
Join to apply for the Customer Service Advisor role at Enva
Overview
We are seeking to recruit a Customer Service Advisor to join our Customer Experience department.
Application Deadline: 26 September 2025
Location: Bilsthorpe
Responsibilities
- Act as first point of contact for incoming calls – ensuring a warm, engaging, and polite introduction.
- Maintaining and building rapport with customers, understanding their needs, and managing customer’s expectations.
- Conducting outbound calls to existing customers to up/cross sell additional products and services.
- Questioning to establish customer needs and identifying opportunities to pass to sales team.
- Respond to customer and internal emails and chat in a professional and timely manner.
- Place or amend customer orders accurately and efficiently.
- Completing onboarding welcome calls to new cus...