Customer Service Advisor at ATCO Electric

ATCO Electric

Full-time Management & Operations
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Location
whitehorse, yt, Canada
Posted
July 20, 2026

Job Description

Become a key part of the ATCO Electric Yukon team as a Customer Service Advisor in Whitehorse, YT. Connect with customers through various channels to provide exceptional service and support.

In this 2-year term role, you will engage with residential, commercial, and rural customers, answering service requests and concerns under general supervision. You will utilize your skills in MS Office and Oracle to monitor accounts, process payments, and facilitate clear communication between various stakeholders.

Key Responsibilities:
• Assist customers with billing questions and service requests
• Monitor customer accounts for timely action
• Collaborate with social agencies and government partners
• Coordinate field service work and manage work orders
• Process financial transactions accurately

Requirements:
• High School Diploma or equivalent
• 1-3 years of office administration experience
• Proficient in MS...