Customer Service Administrator - Stellenbosch

Full-time Customer service / support

Customer Service Administrator - Stellenbosch - Competitive monthly salary depending on experience An opportunity to join a specialist cyclist insurance solutions company based in Stellenbosch, working with Australian clients and learning about insurance. About Our Client The company is a specialist cyclist insurance solutions company. It provides online customer support for Hubtiger and engages with Australian clients. The Role: Customer Service Administrator The purpose of this role is to handle general customer service tasks efficiently while treating all customers with the best possible service. The position puts the customer first, assisting them quickly and acting as a liaison between the customer and the sales and claims teams to ensure all communication is accurately captured on the correct platforms. Key Responsibilities Possess 2 years of relevant work experience. Take inbound calls relating to inquiries and updates and transfer calls to the correct people quickly and efficie...