Location
Chertsey, Surrey, United Kingdom
Posted
July 14, 2026
Job Description
Customer Service Administrator
£29,000
We are looking for an organised and customer-focused Customer Service Administrator to join our client's friendly and busy team. This is a varied role where you'll provide administrative support, deliver excellent customer service and ensure orders are processed accurately and efficiently.
Key Responsibilities
Respond to customer enquiries by telephone and email, providing a professional and helpful service.
Prepare customer quotations and assist with product and order enquiries.
Process customer orders and supplier orders using the CRM system.
Coordinate returns and repairs, keeping customers updated throughout the process.
Liaise with suppliers and internal departments to ensure orders are delivered on time.
Manage customer records and maintain accurate account information.
Build strong relationships with customers by providing excellent ongoing support.
Assist with general administration, reporting a...
£29,000
We are looking for an organised and customer-focused Customer Service Administrator to join our client's friendly and busy team. This is a varied role where you'll provide administrative support, deliver excellent customer service and ensure orders are processed accurately and efficiently.
Key Responsibilities
Respond to customer enquiries by telephone and email, providing a professional and helpful service.
Prepare customer quotations and assist with product and order enquiries.
Process customer orders and supplier orders using the CRM system.
Coordinate returns and repairs, keeping customers updated throughout the process.
Liaise with suppliers and internal departments to ensure orders are delivered on time.
Manage customer records and maintain accurate account information.
Build strong relationships with customers by providing excellent ongoing support.
Assist with general administration, reporting a...