Customer Service Administrator

Morgan McKinley (Guildford)

Full-time management
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Location
Birmingham, West Midlands (County), United Kingdom
Posted
July 11, 2026

Job Description

​Job Title: Customer Service Administrator
Location: Birmingham, B37
Pay rate: £15.38 per hour (salary equiv £30,000)
Hours: Monday to Friday, ​9.00am - 5.00pm
Working pattern: Fully office based
Parking at office location: Yes
Start date: ASAP
Duration: 3-6 month​s

We are recruiting an experienced Administrator to join a global company ​for an ongoing temporary basis for 3-6 months, based at their Birmingham office. This is an excellent opportunity for someone with outstanding attention to detail, strong IT skills, and excellent communication abilities who enjoys working in a fast-paced environment.

You'll play a key role in supporting the Service Coordinators during a busy period by managing a backlog of customer service tickets and ensuring work is allocated efficiently.

Key Responsibilities:

Provide administrative support to the Service Coordinators.
Manage and triage customer service tickets, assigning them to the correct depar...