Customer Service Administrator - Auto Body

Assured Automotive

Full time Information and Record Clerks
Apply Now
Location
Ottawa, Ontario, Canada
Posted
March 22, 2026

Job Description

Job Description:

The Customer Service Administrator’s primary responsibility is to provide an exceptional customer experience while completing administrative tasks. The Customer Service Administrator works with all team members in achieving the repair facilities' KPIs. 

 

Key Job Responsibilities 

  • Ensures consistent execution of WOW (Wow Operating Way) plan
  • Provides positive energy when greeting customers in person and on the phone
  • Manage the confirmation and reservation of all rental vehicles & towing requests
  • When required communicate updates with Customers & Insurance claims personnel 
  • When required manage all arrangements for towing as well as costing against the Repair Order
  • Ensure all assignments have been followed up and appointments confirmed with customers
  • Reconcile each Repair Order prior to closing
  • Monitor and manage Store’s Accounts Receivable
  • Actively apply new knowle...

    • Job Details

    • Job Type
      Full time
    • Category
      Information and Record Clerks
    • Date Posted
      March 22, 2026
    • Application Deadline
      May 01, 2026