Customer Service & Administrative Coordinator

UL, LLC

Full-time other-general
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Location
Ho Chi Minh, Vietnam, Vietnam
Posted
July 26, 2026

Job Description

Customer Service & Project Support

+ Respond to customer inquiries via phone and email.

+ Support customer requests related to invoicing, labels, inspections, service requests, and general information.

+ Coordinate customer communications and project initiation with internal teams.

+ Collect customer information and required documentation to open projects.

+ Maintain accurate customer records in the CRM system.


Administrative Support

+ Support billing, booking, and data entry activities.

+ Track and manage administrative records and documentation.

+ Manage stationery inventory, including ordering and stock control.

+ Provide general administrative support and perform tasks assigned by the manager.


Compliance & Quality

+ Follow the UL Solutions Code of Conduct and all physical and digital security requirements.

+ Ensure accuracy, confidentiality, and compliance ...