Job Description
Posted On: 10th July 2024
About Us: We are a leading and innovative company based in Manchester, committed to providing exceptional services to our valued customers. Our team is dedicated to maintaining the highest standards of customer satisfaction and retention. We pride ourselves on our dynamic work environment and our culture of continuous improvement and excellence.
Job Description: We are seeking a proactive and results-driven Retentions Manager to join our dedicated team. In this crucial role, you will be responsible for developing and implementing strategies to retain our existing customers, ensuring their continued satisfaction and loyalty. You will work closely with various departments to identify and address customer needs, resolve issues, and enhance overall customer experience.
Key Responsibilities:
* Develop and execute retention strategies to reduce customer churn and increase loyalty.
* Book Appointment for Field based BDM’S