Customer Retention Executive

Travis Perkins

Permanent - Full time Information and Record Clerks
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Location
West Bromwich, England, United Kingdom
Posted
June 16, 2026

Job Description

Account Executive, Sales Executive, Customer Retention Executive, Customer Sales Advisor

Bring customers back. Build your career. Be part of a winning team.

We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.

What you’ll be doing

  • Calling previous customers to understand their needs and rebuild relationships

  • Sharing new offers, solutions, and reasons to return

  • Listening carefully and finding the right outcome for each customer

  • Working towards achievable targets with full support from your team

  • Playing a key role in helping us grow and strengthen our customer base

  • Why you’ll lo...