Customer Resolutions Officer

Charterhouse

Full-time Information and Record Clerks
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Location
Prayagraj, Uttar Pradesh, India
Posted
July 22, 2026

Job Description

Job description

12-month full time Customer Resolutions/ Complaints Officer opportunity to work for a large rail network in Australia | $44.96 per hour + super

  • Previous phone experience essential | Experience with handling complains and difficult phone calls considered an advantage.
  • Represent a large rail network providing excellent service to members of the community 
  • CBD location| accessible by public transport | 12 month temp opportunity | $44.96 per hour + super

    • About the Role:
    We are seeking an experienced and customer-focused Customer Resolutions /Complaints Officer to join our dynamic team. This pivotal role will contribute to the ongoing development of an efficient, effective, and professional complaint resolution service, addressing customer complaints, claims, suggestions, and feedback. The successful candidate will be responsible for processing, investigating, and resolvi...

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 22, 2026
    • Application Deadline
      August 31, 2026