Customer Resolution Specialist — Flexible Shifts + Bonus
Arcus Solutions
Full-time
Management & Operations
Location
redditch, england, United-Kingdom
Posted
June 18, 2026
Job Description
Arcus Solutions is seeking a Customer Resolution Agent for their Redditch location. The role involves managing escalations and ensuring timely, effective resolutions while supporting KPI performance.
Applicants should have strong communication skills and experience in a fast-paced customer service environment. In return, Arcus offers a competitive salary of £27,164 per annum, bonuses, and generous holiday and benefits packages.
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