Customer Renewals Advisor

Permanent Information and Record Clerks

Do you know what great customer experience looks like? Join our inbound Renewals & Retention team and help our members stay protected on the road. Whether you've worked in sales, customer service or a contact centre, this is your opportunity to make a real impact. You'll be part of a high-performing team in our Bristol office, where energy, enthusiasm and resilience are key. Every day brings new challenges and opportunities to connect with our members and deliver outstanding service. 📍 Location: Bristol (Bradley Stoke)

💼 Contract: Full-time, permanent

🕒 Flexible hours: Mon–Fri 08:00–19:00, Sat 09:00–17:00 — no Sundays! 

💰 Salary: Competitive base of £27,805.99 with the potential to boost your earnings up to £35,000

🎓 Training: 3 weeks full-time (Mon–Fri) What you'll be doing

Taking inbound calls from RAC members looking to renew or discuss their breakdown cover

Delivering tailored solut...