Customer Relationship Manager
Reliance Retail
Full time
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
Bengaluru, Karnataka, India
Posted
June 22, 2026
Job Description
JD for CRM
>To ensure complaints closure compliance levels as per the defined standards
>To ensure service quality compliance with in the store as per defined standards
>To ensure quality web enquiry , thus ensuring higher customer satisfaction..
>To cross ckk the documentation of all sales
>To complete the desk board on Display data
>Provide support to delivery; installation , validation and commissioning of all product categories.
>Credit Note Dote
>After sales; Customer follow Up
>Happy Calling with customers
>Co-ordinate with Resq team for Defective management, installation & service
>Quotation for Customers for bulk hiring
>Defective Management