Customer Relationship Executive
sgs testing & control services singapore pte ltd
Job Description
Primary Responsibilities:
Deliver and maintain high-quality customer service to internal and external customers.
Attend to customer enquiries promptly and provide accurate quotations.
Support business growth through excellent customer relationship management and service delivery.
Specific Responsibilities
Customer Service & Sales Support
Prepare and provide quotations to customers in a timely and accurate manner.
Promote and sell SGS services to existing and prospective customers.
Attend to customer enquiries and requests via phone, email, and other communication channels.
Maintain and update customer information and databases accurately.
Proactively identify customer needs and recommend suitable SGS services and solutions.
Build and maintain strong relationships with c...