Location
Irinjalakuda, Kerala, India
Posted
January 19, 2026
Job Description
Job description:
makes outbound calls to potential customers to sell products/services, generates leads, handles inbound calls for inquiries/complaints, updates customer databases (CRM), and aims to meet sales targets by explaining features, persuading customers, and ensuring satisfaction, requiring strong communication and problem-solving skills
Outbound Calling: Contacting prospects to introduce products/services, generate interest, and close sales or book appointments.
Inbound Call Handling: Addressing customer questions, resolving issues, and providing support.
Lead Generation & Nurturing: Identifying potential customers and following up to convert them into clients.
Data Management: Accurately recording customer interactions and updating CRM systems.
Sales & Targets: Meeting daily/weekly targets, explaining pricing, and persuading customers.
Customer Service: Resolving complaints professionally and ensuring customer satisfaction.
Essential Skills & Qualifications:
Comm...