Customer Relationship Administrator

Full-time Human Resources

If you want to do work that matters, and play your part in helping to save countless lives across the globe – then working at Crowcon could be the place for you.

We’re dedicated to protecting people and the environment from gas hazards, providing single and multi-gas monitors for personal and large-scale infrastructure safety.

Function: Customer Service & Contact Center Operations
Job Type: Regular / Permanent
Role Type: Full time
Location: Abingdon, Oxfordshire

Job Summary

Help grow a safer, cleaner, healthier future for everyone, every day.

Main Responsibilities

• Processing customer orders via email and phone, ensuring they are entered accurately on our ERP system and meeting KPI targets.
• Providing sales support to Customer Relationship Executives (CRE’s).
• When required, support the CRE’s in the creation of customer quotations and log as opportunities within the company’s CRM database.
• Mana...