Customer Relations Specialist

Eagle River Water & Sanitation District

Full-time other-general
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Location
Vail, CO, United States
Posted
July 04, 2026

Job Description

Salary Range $27.74 - $38.83 Hourly

Description

Ready to work in a job where you connect with people every day and make meaningful contributions to your local community?

Eagle River Water & Sanitation District is looking to add to our customer relations team. As a Customer Relations Specialist, you'll be the first point of contact for our customers by fielding calls, answering questions, and resolving issues in real time while upholding our commitment to the community as a reliable water and wastewater utility. This is a high-volume, phone-based role for someone who thrives on helping people and keeps their cool under pressure.

The Day-to-Day


+ Administrative: Answer incoming calls, log into the agent queue, and assist with scheduling appointments for home visits.

+ Customer Inquiries: Respond to customer inquiries related to service setups, disconnects, billing concerns, payments, account management, and other support as need...