Customer Relations Service Supervisor | Lucena
SM Store
Full-time
Retail,Security and Investigations
Location
lucena, calabarzon, Philippines
Posted
June 14, 2026
Job Description
Responsible for supervising the SM Store’s CRS Representatives and security personnel in implementing appropriate functions according to company standards.
Responsibilities:
- Ensure proper manning of security personnel
- Identify vulnerable areas inside the store and recommend improvements.
- Conduct appropriate investigation on all incidents within the area of responsibility
- Assist in the conduct of drills and simulations
Qualifications:
- Graduate of any Bachelor's Degree
- At least 2 years of work experience in a Security Supervisory role
- Certification in Basic Occupational Safety & Health (SO 2) is an advantage