Job Description
Qualification:
. At least Nitec in Technology for Facility Management, GEC 'O' or 'N' level, 'A' Level or equivalent
. At least 2 years' relevant working experience
Job Description:
. To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.
. To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor
. To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)
. To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI
. To receive, process, and follow up events and logistics requests
. To perform other ad-hoc duties required