Location
johor bahru, johor, Malaysia
Posted
July 12, 2026
Job Description
Job Description
About the job
- Ensure a positive and joyful shopping experience for all IKEA visitors and customers.
- Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
- Ensure that customers’ issues are handled efficiently and with empathy.
- Actively working towards fulfilling the four tasks of the store.
Your assignment
- I am helpful and friendly in my approach to my customers, always aiming for a win-win situation and for repeat business.
- I record information accurately in the relevant systems so that we can use the resulting analysis to make improvements to our customers’ future shopping experiences.
- I know the Customer Relations action plan and support the goals and targets given to me by my manager to ensure the effective execution of our action plan.
- I know our daily and weekly service targets and this drives me...