Customer Relations Manager

Cityscape Recruitment

Full-time construction-and-extraction
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Location
Watford, Hertfordshire, United Kingdom
Posted
July 20, 2026

Job Description

Customer Relations Manager (12-Months)
Location: Hybrid | Salary: £160 a day paid PAYE Umbrella

Are you an experienced Customer Relations Manager with a background in residential housebuilding? Do you thrive in a fast-paced environment where delivering an exceptional customer journey is at the heart of everything you do?

We are recruiting on behalf of a leading PLC housebuilder for an experienced Customer Relations Manager to join their team on a 12-month fixed-term contract. This is an excellent opportunity to join one of the UK's most respected developers, playing a key role in ensuring customers receive outstanding service throughout their homeownership journey.

The Role

Reporting into the Head of Customer Care, you will lead the Customer Relations team, ensuring exceptional levels of customer satisfaction while driving operational performance and continuous improvement.

You will be responsible for managing customer care processes from legal com...