Customer Relations Associate

Bass Pro Shops

Part time Information and Record Clerks
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Location
Hoffman Estates, Illinois, United States
Posted
July 08, 2026

Job Description

POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive a...

    • Job Details

    • Job Type
      Part time
    • Category
      Information and Record Clerks
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026