Customer Relations Assistant

Full-time Management & Operations

Description

• Assist in managing customer inquiries and resolving issues in a timely manner.
• Develop and maintain strong relationships with clients to enhance customer satisfaction.
• Support sales teams by providing necessary client information and managing customer accounts.
• Utilize CRM systems to track customer interactions and manage data effectively.
• Collaborate with team members to streamline processes and improve service delivery.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong negotiation and communication skills.
• Skills and Competencies: Proficiency in English language.
• Skills and Competencies: Familiarity with Customer Relationship Management software, preferably Salesforce.
• Qualities and Traits: Strong ...