Customer Order Administrator

Full-time Information and Record Clerks

Role: Customer Order Administrator

Location: Letterkenny, County Donegal or Burnfoot, County Donegal -  5 days per week onsite

As the Customer Order Administrator, you will use your business acumen and industry knowledge to ensure that the orders will be managed according to the company’s policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed.

Responsibilities and Measurement Criteria:

• Order forms validation.


• Sales order entry management processed in company system Oracle


• Purchase order entry management processed in company systems Oracle 


• Delivery date negotiations, updates, tracking of changes


• Revenue, Invoicing and claims


• Project management support to the customer


• Responsibility for customer int...