Customer Operations Specialist with Dutch and French (Monterroso)

Full-time Gestión y operaciones

Our client is Xerox, a US business globally recognised, providing print and digital document solutions across more than 160 countries.

Position Overview

We are looking for a Customer Operations Specialist – BeNeLux Market to join our Order-to-Cash (OTC / O2C) team in Barcelona, within the finance operations department.

Your Day to Day Responsibilities

• Perform accurate data entry and manage workflow efficiently to meet targets and service standards.
• Handle order processing, order entry, and order fulfillment activities, ensuring timely and accurate execution.
• Process customer orders, returns, and amendments while maintaining a high level of accuracy and attention to detail.
• Review orders for completeness, correct pricing, billing details, shipping information, and other required documentation before processing.
• Maintain and update customer information, order notes, billing data, and shipping data within the E...