Customer Operations Lead - Post-Implementation & SLAs

Xerox

Full-time Management & Operations
Apply Now
Location
lapu lapu, central visayas, Philippines
Posted
June 04, 2026

Job Description

Xerox is seeking a Customer Operations Specialist in Lapu-Lapu, Central Visayas, to manage and execute contracted Managed Services with a focus on client satisfaction. You will work alongside client contacts to ensure service delivery aligns with contractual obligations while maintaining excellent communication and reporting metrics.

The ideal candidate should have over 4 years in operations delivery, strong analytical skills, and experience using the MS Office Suite. A BA/BS/BBA degree in Business or an equivalent experience is required.

#J-18808-Ljbffr