Customer Operations Account Manager

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Full-time Other-General
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Location
boucherville, montérégie, Canada
Posted
June 25, 2026

Job Description

Join Open Parachute as a Customer Operations Account Manager, where you'll keep customer communications flowing and support marketing efforts. Work remotely and ensure every detail is covered for our impactful programs.
Your primary focus will be managing communication with customers, responding to inquiries, and coordinating support initiatives. This full-time role requires someone who thrives on organization and detail-oriented tasks while juggling marketing responsibilities. Your skills in effective communication will make a difference.
Key Responsibilities:
• Handle all customer communication across various platforms
• Respond to high email volumes efficiently
• Coordinate customer meetings with senior team officials
• Check in with schools for program feedback
• Keep meticulous records in the CRM system
Requirements:
• 2+ years in Account Management or similar role
• Experience in high-volume, fast-paced settings
• Proven ability to organize tasks ...