Customer Master Data Management Supervisor

SGS

Full-time Supervisors of Office and Administrative Support Workers
Apply Now
Location
Las Pinas, Metro Manila, Philippines
Posted
June 05, 2026

Job Description

Job Description

Process

  • Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs
  • First contact for issues escalation within B2C process (Customer Master Data)
  • Cooperation with Internal and External Audit
  • Performing B2C (Customer Master Data) controls
  • Advising other team members in terms of B2C (Customer Master Data) process matters
  • Introduce Improvements within B2C process (Customer Master Data)

    • Coordination:

  • Coordinate completion of B2C (Customer Master Data) processes
  • Delegate tasks
  • Distribute the workload and supervise the team in day-to-day operations
  • Managing HR Matters
  • Communicate deadlines
  • Monitor the team performance
  • Resolve or escalate any process issuesAttend and lead team meetingsPrepare reportsBuilding relationship with the countries during day-to-day operations

    • Communication:

    Job Details

    • Job Type
      Full-time
    • Category
      Supervisors of Office and Administrative Support Workers
    • Date Posted
      June 05, 2026
    • Application Deadline
      July 15, 2026