Customer Liaison Officer

Clancy

Full-time Information and Record Clerks
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Location
Basingstoke, England, United Kingdom
Posted
July 09, 2026

Job Description

We are easy to do business with!

That’s why we need people like you; friendly and approachable, with excellent attention to the details who can help us support our customers.


As a Customer Service Liaison Officer working for Clancy, here are some of the activities that you'll get involved in...

  • Respond to customer enquiries and requests via various communication channels, such as phone and email

  • Identify and effectively address customer issues in a timely and efficient manner

  • Manage and resolve customer complaints and concerns with empathy and professionalism, striving to turn challenging situations into opportunities for customer satisfaction.

  • Keep the internal system up to date with communications to customers.

  • Keep customers up to date on the progression of their works

  • Collect, collate and analyse data on customer enquiries and complaints.

    • We would love to hear from you if...

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 09, 2026
    • Application Deadline
      August 18, 2026