Customer Journey Data Analyst Role

Coalition, Inc.

Full-time IT & Technology
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Location
winnipeg, mb, Canada
Posted
May 27, 2026

Job Description

Shape the future of our customer journeys as a Senior Data Analyst. Focus on connecting data across marketing and servicing for actionable insights.

We are on the lookout for a Senior Data Analyst to enhance our Customer 360 insights by integrating complex data layers. This role necessitates a strong understanding of customer journeys and lifecycle optimization, encompassing marketing impact and service metrics. Your analysis will influence strategic objectives and operational improvements.

Key Responsibilities: β€’ Focus on Customer 360 for marketing and servicing analysis β€’ Lead advanced data analysis and optimization projects β€’ Provide clear, data-driven recommendations for team impacts β€’ Analyze entire customer and broker journeys for measurement β€’ Develop and maintain automated reporting dashboards

Requirements: β€’ Bachelor’s in Statistics, Economics, or related field β€’ Minimum 5 years of professional experience in analytics β€’ 4+ years of experience in the ...