Customer Implementation Manager

Full-time IT & Technology

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Reelables is a pioneer in the smart label space, aiming to change how the world tracks by smart labeling more products and items than ever before. Join our growing team as we scale up our business with hardware manufacturing, software features and an ever growing portfolio of customers.

Responsibilities

• Be on the front lines pre and post sales to ensure our customers have a smooth onboarding experience and receive the expected value with our solutions.
• Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value
• Execute activities to support success plan
• Guide customers through installations either virtually or by doing them in person
• Conduct workshops with customers to understand their current oper...