Customer-Impact Supportability Engineer (Remote)
SendGrid
Full-time
Instalación - Mantenimiento - Reparación
Location
Remote, Remote, Colombia
Posted
June 24, 2026
Job Description
Twilio is hiring a Supportability Engineer based in Colombia to integrate customer requirements into the product development lifecycle. The ideal candidate will have over 5 years of technical support experience and a solid grasp of complex technical products.
Responsibilities include analyzing customer feedback, collaborating with engineering teams, and ensuring smooth product launches. Join Twilio’s innovative team and enjoy competitive pay along with generous benefits.
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