Location
panorama mountain village, bc, Canada
Posted
July 16, 2026
Job Description
Take on the role of Reservations Agent at Panorama Mountain Village, where superior customer service drives sales. Assist guests in planning their vacations through engaging phone interactions.
In this position, you'll cater to a diverse range of customer needs by matching them with the perfect resort experiences. Your role will involve managing incoming inquiries, providing detailed information about packages, and ensuring a seamless reservation process.
Key Responsibilities:
• Provide timely responses to customer inquiries via various channels
• Present accurate quotes and package details clearly
• Stay knowledgeable about resort offerings and seasonal events
• Execute reservations according to established policies
• Complete daily reports on performance metrics and tasks
Requirements:
• Previous experience in a reservations call center
• Strong sales aptitude within the hospitality industry
• Exceptional attention to detail and multitasking expertise...
In this position, you'll cater to a diverse range of customer needs by matching them with the perfect resort experiences. Your role will involve managing incoming inquiries, providing detailed information about packages, and ensuring a seamless reservation process.
Key Responsibilities:
• Provide timely responses to customer inquiries via various channels
• Present accurate quotes and package details clearly
• Stay knowledgeable about resort offerings and seasonal events
• Execute reservations according to established policies
• Complete daily reports on performance metrics and tasks
Requirements:
• Previous experience in a reservations call center
• Strong sales aptitude within the hospitality industry
• Exceptional attention to detail and multitasking expertise...