Location
dorval, qc, Canada
Posted
July 16, 2026
Job Description
Join KWE as a Customer-Focused Operations Agent, ensuring top-notch service and communication within the logistics field. This role is perfect for ambitious individuals looking for a rewarding career.
In this role, you will act as a pivotal point between customers and internal teams at KWE, tackling inquiries and supporting sales tasks effectively. Your ability to resolve issues promptly will be a key asset in maintaining strong client relationships. Bring your expertise in logistics and customer service to this dynamic role.
Key Responsibilities:
• Serve as the first contact for customer inquiries and complaints
• Ensure accuracy in monthly reports for clients and management
• Provide shipment details for import/export operations
• Support sales with rate negotiations and service quotes
• Maintain accurate filing and billing systems
Requirements:
• Related academic training preferred (CITT/CIFFA)
• 2-4 ye...
In this role, you will act as a pivotal point between customers and internal teams at KWE, tackling inquiries and supporting sales tasks effectively. Your ability to resolve issues promptly will be a key asset in maintaining strong client relationships. Bring your expertise in logistics and customer service to this dynamic role.
Key Responsibilities:
• Serve as the first contact for customer inquiries and complaints
• Ensure accuracy in monthly reports for clients and management
• Provide shipment details for import/export operations
• Support sales with rate negotiations and service quotes
• Maintain accurate filing and billing systems
Requirements:
• Related academic training preferred (CITT/CIFFA)
• 2-4 ye...