Customer-Focused Merchandise Manager Kitchener

Walmart Canada Corp

Full-time Management & Operations
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Location
kitchener, region of waterloo, Canada
Posted
June 14, 2026

Job Description

Lead the customer experience as a General Merchandise Department Manager at Walmart in Kitchener, Ontario. Oversee associates, ensure a stocked sales floor, and enhance customer satisfaction.
Walmart is seeking a General Merchandise Department Manager to coordinate team activities and deliver exceptional customer service. This leadership role includes training staff, supervising merchandise recovery, and maintaining a safe environment. You will effectively manage daily operations by analyzing customer traffic patterns and directing efforts based on workload.
Key Responsibilities:
• Greet and assist customers in a friendly manner
• Delegate and follow-up on stocking and pricing tasks
• Coordinate modular completion and section work
• Ensure a clean and safe sales floor environment
• Train and coach team members to enhance performance
Requirements:
• Proven experience in a retail management role
• Strong understanding of customer service principles
• Abil...