Customer Field Service Engineer

Key Selection Recruitment Limited

Full-time architecture-and-engineering
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Location
Coventry, West Midlands (County), United Kingdom
Posted
July 01, 2026

Job Description

Position: Customer Field Service Engineer
Location: Midlands
Salary: Β£40k – Β£45k
The Company: CNC Machine Manufacturer

The Role:
β€’ Install, test, service and repair/rebuild the company machines ensuring the equipment conforms with company operating specifications and customer requirements.
β€’ Promotion of the company’s machine tool performance & reliability, company engineering competencies and customer service excellence.
β€’ Provides prompt engineering support to customer manufacturing operations relating to company machine tool installation, product performance, operating & maintenance procedures on customer premises.
β€’ Provides timely accurate technical advice to customers (Help Desk).
β€’ Evaluates company product/service performance in the field.
β€’ Provides technical inputs into development and evaluation of new company products.
β€’ Feeds back intelligence relating to customer needs, company product & service performance, competitor prod...