Customer-Facing Network Operations Specialist

Accenture Malaysia

Full-time IT & Technology
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
June 25, 2026

Job Description

Accenture Malaysia is seeking a dedicated individual for a customer service role aimed at enhancing overall service quality. You will be the first point of contact for customers reporting network and connectivity issues, focusing on fault resolution and ensuring SLA compliance.

Key responsibilities include managing customer communications and contributing to the performance metrics of the service provided. If you are passionate about improving customer experiences, we invite you to apply.

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