Customer Experience Trainer

Thames Water

Full-time Business Operations Specialists
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Location
Berkshire, England, United Kingdom
Posted
July 09, 2026

Job Description

What you’ll be doing

as a Customer Experience Trainer
  • Work as part of a Training team to deliver best-in-class learning and development solutions to our colleagues, including both technical and soft skills.

  • Support the design of learning content to deliver inductions, bridge skill gaps and develop talent.

  • Deliver learning using a range of techniques including structured classroom delivery, facilitation, coaching, mentoring, video, audio, and online tools.

  • The ability to provide constructive, timely feedback to improve performance, including behaviours.

  • Have experience working within a customer-led environment with constantly changing priorities.

  • Strong knowledge of Learning and Development principles and practices.

  • Excellent communicator with a passion to share your knowledge with others.

  • Support and steer the design and development of learning content to deliver inductions, ...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 09, 2026
    • Application Deadline
      August 18, 2026