Location
Ottawa, ON, Canada
Posted
July 21, 2026
Job Description
The application window is expected to close on: 08/20/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Customer Experience Technical Leader – Lead Architect**
**Introduction**
We lead technical innovation across technology domains. We handle complex initiatives at a global scale, designing and delivering tailored solutions that address customer needs using AI and automation. We ensure our work delivers measurable business value and drives long-term success!
**Who You'll Work With**
We partner with senior customer leaders to guide strategic engagements. We collaborate with cross-functional teams, including product management, sales, and engineering. We engage with internal and external stakeholders to build technology roadmaps and align our solutions with business goals.
**What You'll Do**
We lead complex projects and define technical standard...
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .
**Customer Experience Technical Leader – Lead Architect**
**Introduction**
We lead technical innovation across technology domains. We handle complex initiatives at a global scale, designing and delivering tailored solutions that address customer needs using AI and automation. We ensure our work delivers measurable business value and drives long-term success!
**Who You'll Work With**
We partner with senior customer leaders to guide strategic engagements. We collaborate with cross-functional teams, including product management, sales, and engineering. We engage with internal and external stakeholders to build technology roadmaps and align our solutions with business goals.
**What You'll Do**
We lead complex projects and define technical standard...