Customer Experience Team Lead - Mentorship & Strategy

Teleperformance

Full-time Management & Operations
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Location
bayan lepas, penang, Malaysia
Posted
June 17, 2026

Job Description

Teleperformance in Penang, Malaysia is seeking a Customer Service Team Lead to support and guide the Customer Service team. The ideal candidate will possess a Bachelor Degree, excellent English proficiency, and over 2 years of people management experience.

You will mentor team members while driving performance standards, ensuring a high-quality user experience, and delivering data-driven projects in a fast-paced environment.

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