Customer Experience Team Lead

Pice app

FULLTIME Supervisors of Office and Administrative Support Workers
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Location
Bengaluru, Karnataka, India
Posted
June 18, 2026

Job Description

Customer Experience Team Lead


๐Ÿ“ Bengaluru | Full-Time




Build World-Class Customer Experiences at Pice


At Pice, weโ€™re redefining how Indian SMEs pay, manage cash flows, and access credit.


Backed by Nexus Venture Partners and leading angel investors, weโ€™re building a unified payments platform โ€” and soon launching our own business-focused credit card.


As we scale, Customer Experience (CX) is at the heart of everything we do. Weโ€™re looking for a hands-on CX Team Lead who can lead teams, improve operational performance, and create exceptional customer experiences at scale.




Role: Customer Experience Team Lead


This role goes beyond managing support tickets โ€” you will lead, mentor, and scale a high-performing CX team while ensuring every customer interaction builds trust, clarity, and confidence.


Youโ€™ll own the CX function on the ground, drive operational excellence, and pl...