Job Description
Customer Experience Team Lead
Bengaluru | Full-Time
Build World-Class Customer Experiences at Pice
At Pice, we’re redefining how Indian SMEs pay, manage cash flows, and access credit.
Backed by Nexus Venture Partners and leading angel investors, we’re building a unified payments platform — and soon launching our own business-focused credit card.
As we scale, Customer Experience (CX) is at the heart of everything we do. We’re looking for a hands-on CX Team Lead who can lead teams, improve operational performance, and create exceptional customer experiences at scale.
Role: Customer Experience Team Lead
This role goes beyond managing support tickets — you will lead, mentor, and scale a high-performing CX team while ensuring every customer interaction builds trust, clarity, and confidence.
You’ll own the CX function on the ground, drive operational excellence, and play a key role in sha...