Customer Experience Specialist

Full-time Other-General

Job Description

Longbridge Café is Asia’s pioneering Investing + Lifestyle flagship store, redefining traditional brokerages. Through specialty coffee, community events, and financial talks, it seamlessly integrates investing into everyday life for a new generation of modern investors.

About Role

As a Customer Experience Specialist (Financial Advisor) at our flagship Longbridge Cafe, you will sit at the unique intersection of premium lifestyle and innovative wealth management. Moving away from traditional, rigid banking environments, you will act as the resident financial expert in a welcoming, community‑centric space. Your mission is to deliver seamless, high‑touch financial consultation and operational support, helping clients navigate Longbridge’s ecosystem of products. By building high‑trust relationships, you will drive business growth, champion financial literacy, and seamlessly turn cafe visitors into lifelong platform users.

Key Responsibiliti...