Job Description
Why Statiq?
Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as one of the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.
About the Role:
As a Customer Experience Specialist, you will be the first point of contact for our customers and play a critical role in ensuring a smooth and delightful charging experience. You will handle customer interactions across calls, chats, and emails while collaborating with internal teams to resolve issues efficiently. This role is ideal for someone who enjoys solving problems, communicating with people, and working in a fast-paced startup environment.
RESPONSIBILITIES:
- Handle customer qu...