Customer Experience & Service Leader

LUXASIA

Full-time Management & Operations
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 25, 2026

Job Description

LUXASIA in Malaysia is seeking a Customer Service Manager to lead and develop the brand's customer service operations across all touchpoints, delivering an exceptional end-to-end experience for luxury lifestyle brands. You will manage day-to-day activities, implement policies, monitor KPIs, and drive initiatives that enhance customer satisfaction and loyalty while guiding a high-performing team.

This role emphasizes collaboration with cross-functional teams and regional partners to ensure

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