Customer Experience Quality & Solutions Associate

FedEx

Full-time Servicios profesionales/Consultoría
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Location
cuautitlán, cuautitlán, Mexico
Posted
July 18, 2026

Job Description

FedEx in Mexico is seeking a candidate for a role focused on contact quality, monitoring, and process improvement. The position emphasizes analytical thinking, planning, and effective communication in English.

The successful candidate will have a Bachelor’s degree or equivalent and at least 1 year of relevant experience, supporting quality assurance and workforce management initiatives.

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