Customer Experience & Operations Manager

Dormont Manufacturing Co

Full-time Management & Operations
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Location
klang city, selangor, Malaysia
Posted
July 13, 2026

Job Description

Dormont Manufacturing Co in Klang City seeks a Customer Service Manager to lead a dedicated team focused on delivering exceptional customer service. Responsibilities include overseeing order processing, managing customer communication, and improving team efficiency.

The ideal candidate will have at least 5 years of experience in the manufacturing industry and strong leadership skills. Proficiency in Microsoft Office and knowledge of SAP CRM is advantageous. This role also involves ensuring adherence to company policies and collaboration with various departments.

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